Technology Consulting for Canadian Organizations

Technology Consulting for Canadian businesses

FOX GROUP Telecom Consulting helps Canadian customer organizations develop effective strategies, architectures, migration plans, acquire, manage and use the right telecommunications, network and contact centre technology to improve their business results. 

 

Consulting Services

  • VoIP, Unified Communications, voice and contact centre technology strategies, architectures and designs, even down to Bill of Material levels.
  • Vendor RFP design, analysis, vendor selection and negotiations using Kepnor Tragoe Decision Matrix Analysis  tools, methods and processes.
  • Implementation Project Management using structure project management tools, processes and methodologies.

We help companies determine:

  1. What telecom, network and call centre technology is best for your company.
  2. Who should you purchase or lease the technology from.
  3. How much will it cost? (short and long term)?
  4. How and what skills do you need to support it?
  5. How to make sure you get the best ROI from your technology investments.

Technology Design and Project Management/Implementation Experience

We have been helping organizations acquire, manage and deploy telecom technology solutions for over eleven years as FOX GROUP.  Each of us bring at least twenty years experience in designing and managing complex IT, telecom networking and contact centre technologies.

 

Each of our experienced professionals have been deploying and managing technology solutions for at least twenty five years.  Let us use our experience, relationships and expertise to help you with your telecom vendor problems, cut costs and move to the future with success!

 

Some of our clients have included small, medium and large enterprise and public sector, non-profit and education sectors firms as well as vendors/suppliers:



Atomic Energy of Canada, AT&T Corp., Avaya Canada Corp. Bank of Montreal, Bayer Inc.,  Burlington Hyrdo, Canadian Medic Alert Foundation, Cascades Paper, CBC/Radio-Canada, Centennial College, Citifinancial, City of Sudbury, CBC/Radio-Canada, City of Toronto, Commissioner for Complaints for Telecommunications Services (CCTS-CPRST), Empire Financial, Enersource, Gordian Group, GO Transit/Metrolinx, Investment Planning Council, Hewlett-Packard (Canada) Ltd., IBM Canada Corp., Lambton County Health Group Inc., Missisauga Hydo, Panago Pizza, Royal Bank, Royal Bank/Dominion Securities, Metal Supermarkets, Metrolinx, Niagara Fallsview Casino and Resort, Ontario Teachers' Pension Plan, RA Centre, Regional Municipality of York, Royal LePage Real Estate Ltd., Royal Bank of Canada, Royal Bank - Dominion Securities, Timeless Realty Inc., Toronto Hydro, Sony Music of Canada, Suncor Inc., Southern Implants, Spicers, St. Lawrence Parks Commission, TELUS, UFA, War Amps of Canada, xWave (Partial list). 

Telecom Vendor Consultant/Analyst Program Participation

FOX GROUP ANALYSIS

for telecom manufacturers, carriers and integrators

Our sister division, provides competitive market analysis, product development, market strategies and customer insight for Canadian carriers, manufacturers and integrators from the customers' view. 

 

Our industry clients have included firms such as:  Aizan Technologies Inc., AT&T Solutions, Avaya Canada, Bell Canada, Burlington Hydro Telecom, Enersource, IBM, Intria-HP, Nortel Networks, Sprint Canada, TELUS, Toronto Hydro, US West, to name a few.

 

We bring the customer view to the industry to help them develop effective products and services from a Canadian business viewpoint.