Management and Advisory Board of FOX GROUP Media
Our many years of experience in managing various technology and senior business roles, combined with our continued investment in education and test lab projects are what keep us current and qualified to be expert authors and advisors on IT, telecommunications, networking and contact centre needs.

Roberta J. Fox - Publisher & Editor in Chief, FOX GROUP Media
Chairman & Chief Innovation Officer - FOX GROUP Technology
Media Experience:
Roberta J. Fox regularly contributes to or is interviewed by leading publications and media outlets such as the CBS Interactive, BNN, Financial Post, the Globe and Mail, CIO Canada, Communications Week International. She has appeared on TV on shows such as CBC's Fortune Hunter, CTV news, CBC news, and been interviewed many times on CBC Radio over the past twenty years.
She is sought after media outlets for her ability to de-mystify complex technology and provide opinions on how and what it all means to Canadians, whether they are customers or suppliers.
Corporate Experience:
Roberta Fox founded FOX GROUP in 2000 after working in a variety of technology design, support, management and consulting roles for over eighteen years for some of the most respected Canadian multi-national corporations.
Roberta's former corporate employment has included technology and management roles starting her technology career as a hands on Installation Field Engineer - Datamex, followed by Datacom Systems Engineer - Develcon, Telecommunication Manager - Citibank Canada; advancing to Network Manager - HP Canada, Senior Manager - Technology for Deloitte Consulting, with Roberta ending her corporate career as Director of Consulting and Integration - AT&T Solutions.
Education:
- Roberta J. Fox attended Fanshawe College in Electronics Engineering (Communications Major), and Business Administration (Marketing major).
- She has been a continuing education instructor at Ryerson and Humber in a variety of complex voice, data technology courses.
- Roberta is a Second City Improv Graduate, a Kepner Tragoe Certified Project Manager, and has had multiple technology designations on a wide variety of network, telecom and contact centre technologies throughout her technology career.
Areas of expertise
- CTO level technology strategy, architecture and design for telecom, VoIP, UC, multi-media call centre technologies
- Vendor management, negotiations and structured RFP development and structured decision methodologies
- Senior level project management of large, complex multi-vendor, multi-technology disciplined implementation and integration projects
- Technology and competitive market analysis, product development, technology vendor go-to-market strategies, merger and acquisition analysis
Stephen W. LawsonStephen W. Lawson - CPVA, CPBA, CAIA - TriMetrix™ Certified
On-Line Editor, FOX GROUP Media
Vice President & Chief Technology Advocate, FOX GROUP Technology
Background:
Stephen Lawson has 25 years experience in the information technology industry in Canada. He has been involved in senior level hands-on technology support, project management and training for many large corporate clients spanning a diverse range of technologies and industries.
He has also been responsible for technology support programs, staff requirements, staff management and development for complex distributed technology environments. His experience has been gained in both corporate and consulting roles in information technology management, IT architecture, vendor management and technology staff supervision. He has also been involved in numerous technology start-up companies in a supporting/operations role.
He has completed numerous architecture and consulting projects in VoIP migration strategies and implementations, local and wide area networks, network operating system selections, hardware and software analysis and selection, competitive analysis, intelligence and benchmarking for a wide range of technology vendors and industries.
He is certified as a Professional Behavioral Analysis with TTI in the areas of attitudes, values & behaviours. These tools and analysis relates to recruiting, developing and managing IT, sales, service and call centre organizations.
Areas of Expertise:
He has extensive experience in the areas of network architecture, design, implementation, administration and project management for clients ranging in size from small businesses to multinational companies and the Provincial government. He focuses on ensuring that VoIP/IT/LAN/WAN infrastructures are designed and maintained to optimize the technology and minimize the risks to his clients.
Stephen Lawson possesses the unique combination of strong interpersonal skills; excellent verbal and writing skills; and extensive hands-on technical capabilities in designing, installing and purchasing a broad range of network and computing equipment. Stephen’s goal is to match businesses with the right technology for their needs. Through a combination of technical aptitude and a solid understanding of customer service, he provides insight into the business needs of the clients and offers solutions customized to their business.
Susan DineenSusan Dineen, BA, Senior Managing Editor & Editorial Advisory Board member
Executive Advisory Board Member, FOX GROUP Technology
President, Dineen Strategic Directions
Background:
Susan has extensive senior level integration experience in both business and technology. Her diversified background allows her to create winning solutions that are achievable and supportable.
Susan brings disciplined indentification of solutions to grown business revenue, the ability to comminicate with all levels within organizations, and a thorough understanding of business process and operations.
Experience:
Prior to forming Dineen Strategic Directions, Susan's senior executive positions have included:
- General Manager, arius3d
- CIO & Executive Vice President of Marketing, Sony Music Canada
- Senior Technology Manager, Ault Foods
John CameronJohn Cameron, Editorial Advisory Board Member, FOX GROUP Technology
CEO, Aizan Technologies
Executive Advisory Board Member, FOX GROUP Consulting, where John assists in the strategic planning of FOX GROUP Telecom Consulting in an Executive Advisor Role. He also provides guidance for our analyst/telecom industry advisory services for North American IT and Telecom Manufacturers and Service Providers.
Prior to joining Aizan as CEO, John has held several senior executive positions for leading multi-national technology companies. His senior level positions have included:
- Chairman, Unveil Technologies, where he assisted in the sale of Unveil Technologies to Microsoft.
- President, Avaya Canada Corp.
- Vice President and General Manager, Lucent's Octel Messaging Division
- Sales Managment, Digital Equipment Canada, Xerox Canada & NBI Canada
Mark GoldbergMark H. Goldberg, FOX GROUP Media Editorial Advisory Board member
President, Mark H. Goldberg & Associates.
Co-Founder, the Canadian Telecom Summit
Click here to link here to link to Mark's blog on Telecom Trends

