Corporate Mission, Values and Ethics Practices

Our Overall Corporate Objectives
- Our goal is to deliver high value quality consulting services to our Clients;
- We strive to have successful business relationships with each Client and to build trusting long-term successful collaborative relationships;
- Share with our Clients our knowledge, best practices and business methods; and
- Continue to deliver sustainable value to our Clients and their organization!
Our goals working with our Clients
- To be considered "Trusted Advisors" to our Clients while building successful
long-term relationships; - Be respected for our knowledge, expertise, and contribution to our Clients and their organization; and
- Be respectful of our Clients' needs, challenges and corporate cultures to be able to work within their environment to meet or exceed project objectives.
Our goals and values with our Consultants
- Provide a flexible work environment, and a compensation culture that permits our staff to balance their individual needs with that of our firm and our clients;
- To recruit and retain from the best experienced individuals who bring deep subject matter knowledge, combined with industry, business and management experience. They also have a high degree of empathy, judgment, conviction, integrity and independence. Moreover, they must be selfless in Client matters;
- Perpetually invest in our consultants and staff professional development and last but not least;
- To be sought after as a respected place to work , and as a firm that invests in
its’ staff intellectual and professional development.
Our goals and values with our Vendors, Suppliers and Business Partners
- To be considered objective, ethical, fair, and honest in all our dealings with the telecom/technology vendors, suppliers and any other business relationship.
FOX GROUP Character Business Values
FOX GROUP runs its practices according to the York Region Character Council, and was a founding member of their Business Character Council in 2003.
FOX GROUP was recently nominated for the 2012 Character Business award.
The Character Community encourages businesses to:
- Identify what the business stands for
- Establish ethical business practices
- Emphasize customer-service
- Foster strong Character employees
- Develop business leaders of Character
- Give back to their community
FOX GROUP President and Senior Partner, Roberta J. Fox participated in the founding Business Council for the York Region in 2003 with former Mayor Don Cousens and other political and business leaders who believe in character attributes.
What is a Character Business?
A Character Business is one in which members of the community work together to nurture positive character attributes.
It requires a shift in thinking and a focus on attitudes and behaviours that lead to achievement and success, not just of the business, its clients, but the community at large.
All employees and management should be honest, polite, and take pride in their achievements.
The Character Community also has a significant role and value in the business community, encouraging companies to:
- Identify what the business stands for
- Establish ethical business practices
- Emphasize customer service
- Foster employees of strong character
- Develop positive character in business leaders
- Give back to their community
Character Attributes
The Character Community Foundation of York Region is based on the 11 Character Attributes chosen by its residents and citizens:
Compassion | Courage | Fairness | Honesty | Inclusiveness | Initiative | Integrity | Optimism | Perseverance | Respect | Responsibility
Character is important
Good character makes a difference in our families, schools, businesses and neighbourhoods by strengthening our relationships, building stronger communities, and engaging all of us in positive change and citizen engagement. A Character Community attracts people and businesses of character and acts as a driver for economic growth and prosperity.
"We all believe in the Character Community attributes and work to practice their beliefs in our daily business and personal lives at FOX GROUP", stated Roberta J. Fox, founding member of York Region Business Character Council.
As supporters of the Canadian Technology Consultants Association (CTCA) through our promotional support and occasional event involvement, all FOX GROUP professionals and staff agree and abide by their Code of Ethics and Professional Conduct as stated on the CTCA web page.



